An alternative view of pre-volitional processes in
decision making: Conceptual issues and empirical evidence
Perugini, M., & Bagozzi, R. P.
(2004). 8 An alternative view of pre-volitional processes in decision making.
Contemporary perspectives on the psychology of attitudes, 169.
|
Sumber:
http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.120.5428&rep=rep1&type=pdf
An alternative
view of pre-volitional processes in decision making: Conceptual issues and
empirical evidence Marco Perugini Department of Psychology, University of
Essex, UK and Richard P. Bagozzi Rice University, USA
Running
Heading: PRE-VOLITIONAL PROCESSES
Address
correspondence to: Dr Marco Perugini Department of Psychology University of
Essex Wivenhoe Park Colchester, CO4 3SQ United Kingdom E-mail: mperug@essex.ac.uk
To appear in:
Haddock, G., & Maio, G.R. (Eds.), Contemporary perspectives on the
psychology of attitudes: The Cardiff symposium. Hove, UK: Psychology Press.
The last
twenty years have seen a series of developments within attitude theory that are
likely to shape the field in the next decades. Two main approaches to decision
making within this field have emerged: automatic and deliberative (Eagly &
Chaiken, 1998). These two approaches have been repeatedly sketched in the
so-called dual theories, for instance in models of attitude change and
persuasive messages (e.g., Petty & Wegener, 1999; Chen & Chaiken,
1999), whereby both routes are considered as possible, depending on variables
such as motivation and ability, as well as in theories where the emphasis has
been placed on one of the two approaches, such as the MODE (Motivation and
Opportunity as Determinants) model proposed by Fazio (1990) and the Theory of
Planned Behavior (TPB) developed by Ajzen (1991).
In this chapter we will briefly
examine the two positions. We will argue that, although recent evidence
emphasizes the importance of automatic processes and momentum appears to be
with this approach, the automatic approach still falls short from offering a
comprehensive view and a satisfactory prediction of behavior. In particular, we
will argue that, whereas it is clear that automatic processes play an important
role and should be taken into account in any attempt to explain and predict
human behaviors, they alone cannot suffice to fully explain behavior. We will then
review the mainstream approach within the deliberative camp and identify areas
for improvement. The core of this chapter will be on proposing an alternative
conceptualization of attitude theory that offers a deeper understanding and
improved prediction of prevolitional processes. We also review empirical
evidence supporting our conceptualization. Finally, we will discuss possible
extensions of the models and future directions of research.
Automatic approaches to
attitudes
The automatic, effortless, and implicit aspects of human information
processing are currently at the center of attention in attitude research.
Several recent studies have shown that implicit attitudes can be activated
automatically and guide behavior directly (e.g., Bargh, Chen, & Burrows,
1996; Chen & Bargh, 1999; Dovidio, Kawakami, Johnson, Johnson, &
Howard, 1997; Fazio & Dunton, 1997). Other studies have found that attitude
accessibility moderates the link between attitudes and behavior (e.g., Fazio,
Sanbonmatsu, Powell, & Kardes, 1986; Fazio & Williams, 1986; Posovac,
Sanbonmatsu, & Fazio, 1997). Fazio’s MODE model encapsulates this empirical
evidence by proposing that attitudes that are automatically accessed, via
strength of the object-evaluation association, bias perceptions of the object
and lead directly to behavior without any conscious reasoning processes
occurring (Fazio, 1990). Still other studies have emphasized implicit attitudes
that are thought to direct people’s reactions to attitude objects outside of
conscious awareness (Greenwald & Banaji, 1995). The Implicit Association
Test (Greenwald, McGhee, & Schwartz, 1998) has been specifically developed
to measure implicit attitudes and used in several studies (e.g., Cunningham,
Preacher, & Banaji, 2001; Dasgupta, McGhee, Greenwald, & Banaji, 2000;
Greenwald & Farnham, 2000; Greenwald, Banaji, Rudman, Farnham, Nosek, &
Mellott, 2002). Altogether, there is growing and convincing evidence that
automatic processes play an important role in human cognition and that they can
direct behavior even when it is complex (e.g., Bargh, Gollwitzer, Lee-Chai,
Barndollar, & Trötschel, 2001; see also Vargas’s chapter in this book).
However, the extent to which these studies imply that reasoned
processes are only marginally or not at all relevant for the prediction of
human behavior is a more controversial issue. It is outside the scope of the
present chapter to deal with this issue. Interested readers are referred to
Ajzen (2001) and Eagly & Chaiken (1998), who review the theoretical and practical
importance of considering reasoned or deliberative decision making models. We
will briefly focus here merely on one issue not dealt with previously: namely,
the empirical evidence produced so far falls well short of showing that
automatic processes explain much of the richness of human behaviors (cf. Bargh
& Chartrand, 1999). If one analyzes the empirical evidence in more detail,
the role of automaticity in predicting behavior appears to be more limited than
claimed.
For purposes of illustration, we will consider three among the most
famous studies in the field1 . The study by Bargh, Chen, & Burrows (1996)
is a widely cited example of automaticity in action. The experiments show the
influence of subliminally priming (1) the concept of rudeness on increasing the
likelihood with which participants interrupt the experimenter (experiment 1),
(2) stereotypes of elderly people on the speed of walking (experiments 2a and
2b), and (3) stereotypes of African American on producing hostile behaviors
(experiment 3). Equally well known is the paper by Chartrand and Bargh (1999)
studying the chameleon effect: that is, the nonconscious mimicry of the
postures of the experimenter displayed by participants. This mimicry effect was
investigated in three experiments with several dependent variables. Finally,
the study by Djikstheruis & Van Knippenberg (1998) presents four
experiments showing that priming a stereotype or a trait (professors or soccer
hooligans) leads to improved or decreased performance in a Trivial Pursuit
game. All the above studies have been often cited as exemplary evidence for the
automaticity of behavior2 .
Using the method suggested by Rosenthal and Rubin (1982), we have
calculated the variance explained in behavior from the effects found in the
experiments (see Table 1). The amount of variance explained by the experimental
manipulations that are due to the automaticity effect ranges from .06 to .37,
with a simple average value of .13 across the eighteen dependent variables. That
is, the above studies finding automaticity in action predict only 13% of the
variance in behavior on average.
[Insert Table 1 about here]
In closing this section, we would like to emphasize that our goal is
not to trivialize the results obtained within the automaticity paradigm. We
truly believe that the paradigm and findings to date represent important
contributions to the field of attitude research. The studies clearly show that
people need not necessarily form an intention in order to perform a behavior.
Thus, the conscious deliberative link between attitude and behavior can be
bypassed.
Nevertheless, we argue that this does not imply that intentions do not
play any role or that intentions are simply epiphenomenal attributions made by
people to explain to themselves why they do what they do (Wegner &
Wheatley, 1999). On logical grounds, the argument claiming that intentions are
epiphenomena is self-contradictory (cf. Yanchar, 2000). On pragmatic grounds,
we believe it would be wiser and scientifically more productive to acknowledge
that reasoned and deliberative approaches cannot be dismissed out of hand, if
one wants truly to explain and predict a realistic range of ecologically
relevant behaviors. As we argue below, the empirical evidence clearly supports
the importance of constructs such as intention and volition in predicting human
behavior, over and above the contributions provided by automatic attitudinal
effects.
Deliberative approaches to
attitudes
Expectancy-value approaches have been dominant within the deliberative
tradition, and the leading contemporary model in this tradition is Ajzen’s
Theory of Planned Behavior (TPB, Ajzen, 1991, 2001). Under the TPB, the
proximal cause of behavior is an intention to perform that given behavior.
Moreover, attitude is only one of the determinants of intention. Subjective
norms (i.e., the perceived social pressure to perform a given behavior) and
perceived behavioral control (i.e., the perceived ease or difficulty of performing
the given behavior) are also hypothesized to influence one’s intention. Both
constructs are formed in parallel summative manners: normative beliefs times
motivations to comply for subjective norms and control beliefs times perceived
power for perceived behavioral control. Perceived behavioral control is also
posited to have a direct influence on behavior, to the extent that it
corresponds to actual behavioral control (Ajzen & Madden, 1986).
From an empirical point of view, the performance of the TPB has been
assessed in a number of recent meta-analytic studies. Godin and Kok (1996)
reviewed 76 applications of the TPB in the domain of health-related behaviors,
and found an average of 41% of variance explained in intentions and 34% in
behavior. Similar findings were obtained by Armitage and Conner (2001) who
examined 185 empirical tests of the TPB and found that the TPB accounted on
average for 39% of the variance in intention and 27% of the variance in
behavior. A recent meta-analysis of meta-analyses by Sheeran (forthcoming)
found that over a total sample of N=82,107, whereby the TPB as well as other
theoretical models that include intention as predictors of behavior were
scrutinized, the average sample-weighted correlation between intention and
behavior was .53, corresponding to 28% of variance in behavior explained for by
the intention to behave. This latter value should be compared with the average
value of 13% across the experiments by Bargh and colleagues (Table 1). Despite
the differences across studies which limit direct comparisons, it is obvious
that explanations in terms of automaticity of behavior that exclude any role
played by intentions do not offer pragmatically superior alternatives. These
data support the notion that, at least on pragmatic grounds, the construct of
intention cannot be dismissed as irrelevant. On the contrary, given that the
empirical evidence supports the important role played by intentions and
volitions in explaining and predicting behavior, the question of how people
come to form intentions or volitions remains a key issue.
An alternative view of
pre-volitional processes in decision making
The TPB provides a robust explanation of the pre-volitional processes
in decision making and predicts a remarkable amount of variance in intention,
as testified by the average value of 39% in Armitage & Conner’s
meta-analysis (2001). Yet, the findings suggest that there is still room for
improvement in both explanatory and predictive senses. Several proposals to
improve the TPB have been offered, often with a mix of new theoretical and
empirical contributions. The weak point of the TPB, it has been often argued,
is its sufficiency. Researchers have proposed additions to the TPB addressing
self-identity processes (Sparks & Shephard, 1992), moral norms (Beck &
Ajzen, 1991; Parker, Manstead, & Stradling, 1995), the distinction between
perceptions of control and self-efficacy (Armitage & Conner, 1999; Terry
& O’Leary, 1995), anticipated emotions (Parker et al., 1995; Richard, van
der Pligt, & de Vries, 1995), and habit or past behavior (Bagozzi, 1981;
Ouellette & Wood, 1998). The focus of these proposals is on the addition of
independent variables as parallel predictors of behavioral intentions and
behaviors, along with the established predictors. The rationale is that more
variance can be accounted for by specifying processes formally contained in
error terms in tests of the theory and that the resulting theoretical
understanding of the decision making process can be broadened. Four main areas of
improvement over the TPB can be identified: a) automatic processes, b)
affective processes, c) motivational processes, and d) means-end analyses.
Below, we review these areas and present two recently developed models that
offer alternative views of pre-volitional decision making processes.
Automatic processes
“Consuetudine quasi altera
quandam naturam”
[Habit is practically our second nature] Cicero, 45 BC, De finibus
bonorum et malorum, Lib. 5, Cap. 25, Par. 74 The role of automatic processes in
decision making can hardly be exaggerated. As we have argued above, there is
impressive experimental evidence in this regard. Additional evidence can be
found in previous studies whereby past behavior and habit was shown to explain
additional variance in behavior, over and above that explained by intentions
(e.g., Bagozzi, 1981; Bentler & Speckart, 1979, 1981). Ajzen (1991)
criticised the use of past behavior on grounds that it offers no explanatory
content, although he allowed that past behavior provides a methodological
control in tests of any theory: “…past behavior can be used to test the
sufficiency of any model designed to predict future behavior” (Ajzen, 1991, p.
202). Further, Ajzen (1991) argued that the inclusion of perceived behavioral
control (PBC) in the TPB should preclude the need for past behavior, in that
PBC should mediate any residual effects of past behavior. This was one of the
main reasons why the TPB superseded its predecessor Theory of Reasoned Action
(Fishbein & Ajzen, 1975). However, recent empirical work finds that past
behavior still predicts intentions and behavior in tests of the TPB (e.g.,
Bagozzi & Kimmel, 1995; Beck & Ajzen, 1991; Leone, Perugini, &
Ercolani, 1999).
The question remains what the effects of past behavior might represent.
A meta-analysis recently found robust evidence for the impact of frequency of
past behavior on both intentions and behavior (Ouellette & Wood, 1998).
Ouellette and Wood (1998) proposed two processes through which frequency of
past behavior guides future behavior. When a behavior is well-learned and
practiced in a non-changing environment, frequency of past behavior reflects
habit strengths and therefore shows a direct effect on future behavior. When a
behavior is novel or performed in nonstable contexts, frequency of past
behavior influences intentions on the grounds that people like to do things
that they have done in the past.
Another proposal has been to partition the effects of past behavior
into frequency and recency effects (Bagozzi & Warshaw, 1990). Although
seemingly related, frequency and recency effects are conceptually distinct and
therefore might carry independent information. For instance, one may have a
long history of performing a given behavior without having performed it
recently or one may have recently taken up an activity with no prior experience
with it. Recency of behavior performance should influence future behavior to
the degree that availability and anchoring/adjustment biases occur in
information processing (e.g., Tversky & Kahneman, 1974) and to the degree
that an activity, whether established or not, has been recently initiated. The
recent initiation of an activity may carry implicit information about
intentions over and above the degree to which intentions are accessible to
conscious awareness. Recency may therefore serve as an indirect indicator that
an intention has been activated and therefore be positively associated with
subsequent performance of the behavior.
PRE-VOLITIONAL PROCESSES 9
The concept of habit as the key explanatory variable underlying the
role of past behavior has also been proposed by other researchers (for a
review, see Verplanken & Aarts, 1999). For instance, Aarts and Dijksterhuis
(2000) define habit as a form of goal-directed automatic behavior, which is
activated automatically by the presence of relevant environmental cues (cf. the
automotive model, Bargh, 1990), provided that the relevant goal is activated.
Measures relying on habit strength and on aspects of automaticity have been
proposed by Verplanken and colleagues. A different view has been recently put
forward by Ajzen (in press). Ajzen maintains that the empirical evidence
produced so far does not offer sound theoretical explanations of the role of
past behavior in terms of habitualized responses. He argues that other
explanations, such as the instability of intentions or the presence of
unrealistic optimism and inadequate planning, should instead be considered
before claiming that past behavior (habit) provides a theoretical basis for
predictions.
To sum up, the evidence of the role played by past behavior in
predicting future behavior is very strong. However, there is a range of
opinions concerning its role in explaining future behavior. Either way, we
believe that any comprehensive decision making model in this field should
include past behavior, if for no other reason than to improve the prediction of
intentions and behavior and/or control for unmeasured determinants.
Affective processes
“...I shall endeavour to prove
first, that reason alone can never be a motive to any action of the will; and
secondly, that it can never oppose passion in the direction of the will” Hume,
1739, A Treatise of Human Nature, Section III, p.413
The TPB has traditionally emphasized the cognitive-evaluative component
of attitude and neglected the affective component. Attitude is conceived as “a
psychological tendency that is expressed by evaluating a particular entity with
some degree of favour or disfavor” (Eagly & Chaiken, 1993, p. 1, emphasis
in original removed). Under the TPB, attitude is usually formulated to refer to
a target behavior and its overall measure consists of bi-polar semantic
differential items such as good-bad, harmful-beneficial, rewarding-punishing,
and unpleasantpleasant (Ajzen, 1991). Therefore, depending on the specific pair
of adjectives used in a study, an overall measure of attitude in practice can
be characterized mostly by cognitive aspects, by affective aspects or, more
frequently, by a variable mix of the two. In this sense, the original
conception of the TPB did focus mostly on the evaluative aspect without
explicitly dealing with the specific contribution of the affective and
cognitive components. Some authors have instead argued for an explicit distinction
between the evaluative and affective components of attitude and collected
empirical support for this distinction (e.g., Breckler & Wiggins, 1989;
Trafimow & Sheeran, 1998; Verplanken, Hofstee, & Janssen, 1998). The
affective component has been defined as an affective disposition to respond in
a favorable or unfavorable manner. A person is expected to acquire over a
period of time or through repeated contact accompanied by reinforcement an
affective orientation toward an object or act that, once learned, can be
triggered automatically when one is exposed to the object or act or thinks
about it (Fazio, 1995).
An alternative approach has been proposed by Bagozzi, Baumgartner, and
Pieters (1998), who introduced the concept of anticipated emotions as predictors
of intentions to act. An attitude, either affective or cognitive, is typically
constant over reasonable periods of time and it is not formulated as a response
contingent on the occurrence of particular happenings to be appraised. By
contrast, the processes behind the functioning of anticipated emotions are more
dynamic and entail self-regulation in response to feedback (Bagozzi, 1992;
Carver & Scheier, 1998). They are specifically contingent on one’s
appraisal of achievement or failure, which changes from time to time, depending
on the context. An implicit comparison is made between one’s goal as a standard
or reference value and achieving and failing to achieve that goal, with
anticipated emotions as consequences.
This functioning of anticipated emotions is related to counterfactual
thinking. Counterfactuals are conditional statements that contain both an
antecedent expressed as a hypothetical (e.g., “If X happens”) and a consequent
expressed as an implication (“then Y will occur”). Quite a bit of research has
been conducted in recent years with respect to the cognitive processes
underlying “backward looking” counterfactuals, wherein people consider what
might have been, if certain things had happened differently than they did (e.g.,
Roese & Olson, 1995). Less frequently studied has been the function of
anticipated counterfactuals, where people consider future prospects and
evaluate the consequences of alternative, contingent outcomes. Gleicher et al.
(1995, p. 294) call such anticipated counterfactuals, “prefactuals”.
With regard to negative outcomes, two mechanisms were hypothesised by
Gleicher et al. (1995) for serving as the basis by which counterfactuals
operate to influence intentions and behavior:
“First, when a person generates a counterfactual that reverses a
negative outcome, he or she is likely to make the attribution that there is an
effective action that can be taken in the future… (Second) when an individual
thinks about a counterfactual in advance, the motivation to avoid this negative
affect influences behavioural choices.” (pp. 294-295).
Parker, Manstead, and Stradling (1995) were among the first to find
that anticipated regret (measured with “make me feel sorry” and “make me feel
good” items) affected expectations that one would commit certain automotive
driving violations. Likewise, Richard et al. (1995) found that negative
anticipated emotions (called anticipated postbehavioral affective reactions and
measured with “worried-not worried”, “regret-no regret”, and “tense-relaxed”
items) increased expectations that people would refrain from sexual intercourse
or would use condoms in casual encounters. In these, as well as in other works,
the emphasis has been placed on a few negative anticipated emotions, especially
on regret.
However, the range of negative anticipated emotions potentially
affecting one’s intention to perform a given behavior is much greater (e.g.,
shame, disappointment, anger, guilt, sadness).
Moreover, parallel processes can be hypothesised for positive outcomes.
People should be motivated to make choices promoting positive affects such as
gladness, satisfaction, happiness, and pride. Whether positive or negative
anticipated emotions play a more important role in decision making processes
may depend on the kind of behavior (for instance, whether it is a preventive or
a detection behavior, Rothman, & Salovey, 1997), or on the kind of person
(for instance, whether one is promotion or prevention focused, Higgins, 1996).
Within each cluster of positive and negative emotions, even more specific
predictions concerning which emotion is more likely to play an important role
can be made by relying on emotional appraisal theories such as the one proposed
by Roseman, Antoniou, and Jose (1996).
A question that can be raised is whether anticipated emotions overlap
with the affective component of attitude and its measures. Although both
conceptualizations attempt to tap affective processes in decision making, they
do so in fundamentally different ways.
Attitude focuses upon “…the evaluation of an object, concept, or
behavior, along a dimension of favor or disfavor, good or bad, like or dislike”
(Ajzen & Fishbein, 2000, p. 3). It has also been argued that attitude
should be sharply distinguished from affect, given that the operational
definition of attitude assesses an evaluative dimension, which may include
affective evaluations, rather than a properly affective or emotional component
(Ajzen & Fishbein, 2000, p.3). By contrast, anticipated emotions are
dynamic, self-regulatory, and based on contingent appraisals of the
consequences of alternative outcomes. They refer to anticipated affective
consequences of failure or success rather than on static evaluations.
Anticipated emotions are hypothesized also to affect the intention to perform a
given behavior (through their effect on desires, as developed below). Finally,
another difference occurs at the level of measurement. When people are asked to
respond with their attitudes, they are forced to make a choice of favourability
or unfavourability. This is a consequence of the recommended practice of using
bipolar items to indicate respondents’ attitudes. By contrast, anticipated
emotions are better
measured by using uni-polar items (e.g., the experience of
disappointment along a “not at all” to “very much” continuum). In a study of
affect, Bagozzi, Wong, and Yi (1999) recently found that positive and negative
affect can be positively related, negatively related, or unrelated to each
other, depending on conditions such as the independence vs. interdependence of
the culture where people had their upbringing and live. This finding is in line
with related evidence for basic differences between positive and negative emotional
reactions, in terms of static structural representations of affect (e.g.,
Russell & Barrett, 1999), basic functioning of physiological systems (e.g.,
Gray, 1990), behavioral strategies (e.g., Higgins, 1996), anticipation of
future consumption (e.g., Loewenstein, 1987), decision making (e.g., van der
Pligt, Zeelenberg, van Dijk, de Vries, & Richard, 1998) and effects on
behavior (e.g., Cacioppo & Berntson, 1994). To use a bi-polar scale to
measure affective features (as it is routinely done in attitude theory) would
make positive and negative affect mutually exclusive by definition and not
permit respondents the opportunity to express their differential relevance.
To sum up, the TPB does not pay sufficient attention to the role played
by affective processes in decision making. One possibility is to construe
affect as another component of attitudes. An alternative possibility, that we
believe to be more fruitful, is to examine affective processes as instances of
pre-factual thinking where people are asked to anticipate what their emotional
responses would be to the occurrence and non-occurrence of a future event.
Analogous to the notion of prospect-based emotions (e.g., Ortony, Clore, &
Collins 1988), anticipated emotions can be hypothesized to be integrated with
attitudes, subjective norms, and perceived behavioral control as a basis for
intention formation.
Motivational processes
“I believe that I will die
someday, and make a mistake today, but I intend to do neither. What is lacking
is desire, the motivational element in intention” Davis, 1984, A Causal Theory of Intending, American Philosophical
Quarterly, 21, p. 45.
Another weak area of the TPB concerns the motivational processes in
decision making. It has been argued that the TPB fails to consider how
intentions become energized (Bagozzi, 1992; Fazio, 1995, pp. 271-272).
Attitudes, subjective norms, and perceived behavioral control provide reasons
for acting, but do not incorporate explicit motivational content needed to
induce an intention to act. Bagozzi (1992, pp. 184-6) early on proposed that
desires provide the motivational impetus for intentions and suggested that
attitudes work through desires to influence intentions. Expanding on Bagozzi’s
(1992) arguments, Perugini and Bagozzi (2001) proposed that desire is a
stronger predictor of intentions than attitudes, subjective norms, and
perceived behavioral control, and it plays a key mediational role transforming
reasons to perform a given behavior into a motivation to do so. From this
perspective, the usual TPB predictors do not directly determine behavioral
intentions, but rather indirectly through desires.
The concept of desires is rarely mentioned in contemporary attitude
theory presentations. Mainstream attitude models (e.g., Ajzen, 1991; Eagly
& Chaiken, 1993; Fazio, 1990) do not consider desires at all or else
seemingly lump them together with intentions. On the other hand, philosophers
make a clear distinction between desires and intentions (Audi, 1986; Bratman, 1987;
Davidson, 1963; Davis, 1984; Mele & Moser, 1994; Schueler, 1995). Although
theoretical disagreements exist concerning the specific way in which desires
and intentions are related, the distinction is one of the central tenets of
philosophical treatments of action, dating back at least to Aristotle. The
dominant model in this stream of work within the so-called philosophy of action
is some variant of a three-facet model of decision making, based on a
distinction between beliefs and desires and their influence on corresponding
intentions. For philosophers, desires are thought to have a fundamental role in
decision making. Likewise people in everyday life distinguish between desiring
to act or obtain something and intending to do or to achieve it, respectively,
placing much emphasis on the concept of desire in one’s thoughts, interpersonal
relations, and actions. That desires and intentions are distinct can be
witnessed in familiar or conventional problem solving: John feels a desire to
take a vacation but for various reasons intends not to do so; Janet lacks a
desire to attend a lecture yet plans to attend it nevertheless.
Recent empirical evidence supports this important distinction.
Theoretically, the distinction between the two constructs has been developed by
Malle and Knobe (2001) and by Perugini and Bagozzi (in press). Malle and Knobe
(2001) approach this issue from a social perceiver perspective and argue that
social perceivers are well aware of the distinction embedded in these two
mental states. For instance, people are relying more on someone else’
intentions than desires when trying to make accurate predictions, because they
are aware that desires can be highly conflicting whereas intentions are less
so. Moreover, they are aware that an intention is a further step in the
decision making process and it does imply some form of even partial commitment
to action, whereas a desire can be more fleeting and it might not involve any
decision to act upon it.
Perugini and Bagozzi (in press) approach the issue from a decision
maker’s perspective and proposed three criteria to distinguish between desires
and intentions: perceived performability (desires being typically
perceived as less performable than intentions), action-connectedness
(desires are less connected to actions), and temporal frame (desires are
relatively more futureoriented than intentions). In two studies, they have
found evidence that people perceive their own desires as less connected to
specific actions, as more framed in longer temporal horizons, and as perceived
as less obtainable than their own intentions. In other words, people do
appreciate that, in their own decision making flow, a desire comes before an
intention, it does imply a more limited commitment to action, and it does not
always lead to an intention to act. This appeared to be the case even when
focusing on action rather than goal content, which is a special situation
whereby the differences between desires and intentions should be minimized (cf.
Malle & Knobe, 2001).
Empirically, there is recent correlational and experimental evidence
supporting the distinction between desires and intentions. In their
meta-analysis of TPB studies, Armitage and Conner (2001) showed that attitudes,
subjective norms and perceived behavioral control predicted significantly more
variance in desires than in intentions, and that intention was a better
predictor of behavior than desires. We will review additional correlational
evidence below. Malle and Knobe (2001) reported the results of a series of
scenario-based experiments finding clear empirical evidence for the
distinction. Finally, Perugini and Bagozzi (in press) provided empirical
support for this distinction in two experiments.
Interestingly, whereas desire is rarely mentioned3 in the literature,
the concept of desirability is often used in social psychology to explain a
wide range of phenomena. Particularly interesting is the temporal construal
theory proposed by Liberman and Trope (1998) which focuses on the mental
construction of events at different levels of abstraction and under different
time frames. Liberman and Trope (1998) propose that feasibility and
desirability are key elements in choosing between temporally near and distant
alternative courses of action. Desirability, reflecting the superordinate “why”
aspects of an action (cf. Vallacher & Wegner, 1987), was defined as the
valence of an action’s end state and hypothesized to be a main reason to act,
especially for distant future scenarios; feasibility, defined as the ease or
difficulty of reaching the end state, was argued to be more relevant for
near-future actions (Liberman & Trope, 1998, p. 7).
The emphasis of research on
desirability has been more on the value of a particular goal outcome (e.g., the
valence of an action’s end state) than on the role of the agent and on the
processes of valuation and their impact on action initiation, per se. However,
whether an agent will act in relation to a “desirable” end-state depends on the
agent’s desire to achieve that end state. A definition of desire resting on the
valence attributed to an object or action would seem to be empty without
reference to the motivational state of mind of the agent. In other words, a key
causal element in action is the personal motivation (desire) to achieve
an end-state and not an inherent objective property of the end state itself
(i.e., its desirability) 4 . Otherwise, we might end up believing that
it was the nice car that caused me to buy it, and not my desire to have it.
PRE-VOLITIONAL PROCESSES 17
Furthermore, whether one desires to perform a certain action does not
necessarily imply that he/she will intend to do it. We often have desires,
fleeting or otherwise, that we never intend to act upon. However, an intention
to perform an action generally follows a volitional desire (i.e., behavioral
desire or desire to act) which represents the motivational state of mind
wherein appraisals and reasons to act are transformed into a personal
motivation to do so.
The Model of Goal-directed
Behavior
An alternative account of the
decision making processes whereby these three areas (automatic, affective,
motivational) are integrated is given by the Model of Goal-directed Behavior
(MGB, Perugini & Bagozzi, 2001). The main focus of the MGB is on the
pre-volitional stages of decision making which involve a number of new
components. The MGB begins with the basic constructs of the TPB but focuses
additionally on the three relatively overlooked areas. The MGB is depicted in
Figure 1. Note that for the sake of simplicity the figure does not include
behavior as an outcome, given that the MGB focuses mostly on pre-volitional
processes.
[Insert Figure 1 about here]
The MGB does not simply add other variables to the TPB but rather
redefines the decision making process. A key construct introduced in the MGB is
desire. As argued above, desires are distinct from intentions and represent the
motivational state of mind in which appraisals and reasons to act are
reconciled. Desires perform energizing and transformative functions for the
antecedents of decision making and represent the most proximal determinants of
intentions. Unlike Ajzen (1991, p. 181) who maintains that “…intentions are
assumed to capture the motivational factors that influence a behavior”, we
argue that intentions in and of themselves do not have specific motivational
content. Rather, intentions perform planning (Bratman, 1987) and directive
functions. The motivational content in decision making is constituted by the
desire to perform a certain behavior. It is this desire which energizes
intentions.
Among the determinants of desires are positive and negative anticipated
emotions which refer to anticipated affective reactions to failure and success.
Unlike recent proposals where some affect-related variables have been added to
improve the prediction of intention and behavior (e.g., Conner & Abraham,
2002; Parker, Manstead & Stradling, 1995; Richard, Van der Pligt & De
Vries, 1995), the MGB stipulates that anticipated emotions represent a form of
counterfactual (prefactual) thought processes where the emotional consequences
of achievement and failure are appraised. Moreover, a more comprehensive set of
both positive and negative emotions, assessed separately for perspectives of
success and of failure, is introduced. Based on a previous study by Bagozzi,
Baumgartner, and Pieters (1998), seventeen emotions (seven positive and ten
negative) were originally proposed by Perugini and Bagozzi (2001). However, the
number and the content of the anticipated emotions could be different depending
on the specific behavior under investigation.
Finally, past behavior is introduced as a proxy for habit and also
given a substantive interpretation. As argued above, past behavior has been
repeatedly found to have independent effects on intentions (see Conner &
Armitage, 1998 for a review). In contrast to Ajzen’s conclusion that “although
past behavior may well reflect the impact of factors that influence later behavior,
it can usually not be considered as a causal factor in its own right” (Ajzen,
1991, p. 203; see also Ajzen, in press), recent thinking provides a theoretical
rationale for the causal influence of past behavior or habit on current
behavior (e.g., Aarts & Dijksterhuis, 2000; Albarracin & Wyer, 2000;
Bargh, 1990; Oulette & Wood, 1998; Verplanken & Aarts, 1999). A similar
rationale can be extended to explain the influence of past behavior on the
motivational and volitional stages in decision making, as proposed under the
MGB. Perugini and Bagozzi (2001) distinguished between frequency and recency as
two related but separate mechanisms through which the influence of past
behavior can be conceptualized. Other possible explanations are selfidentity
(Oullette & Wood, 1998) and habit (Verplanken, Aarts, & van
Knippenberg, 1997).
PRE-VOLITIONAL PROCESSES 19
Whatever the specific mechanisms behind past behavior, the general
point is that automatic processes can have an unmediated impact on
pre-volitional states, especially on desire and intention, and should be
included in any comprehensive modeling of decision making.
The MGB proposes that volitive desires mediate the effects of
deliberative processes on intentions. However, there are two ways that reasons
for acting can have direct effects on intentions, one methodological, one
substantive. Methodologically, to the extent that the measures of desires fail
to capture its full nature or scope, empirical tests of the MGB may find direct
paths from the reasons for acting to intentions. Substantively, to the extent
that the reasons for acting reflect non-deliberative processes, we might expect
direct effects from the reasons to intentions. The latter direct effects would
reflect automatic activation of intentions. In sum, although we expect that
desires generally mediate the effects of the reasons for acting on intentions,
it is possible to find partial mediation or direct effects on intentions
depending on the presence of random and systematic error in measures of desires
and of automatic processes.
To sum up, the MGB redefines the theoretical mechanisms of the decision
making process and incorporates three important, new theoretical areas
(affective, motivational, and automatic processes) that are overlooked by the
TPB. While the MGB originally conceived as an integration of goal and
behavioral criteria, as implied by the focus of anticipated affective reactions
on goals instead of behavior (cf. Perugini & Bagozzi, 2001), we believe
that it is more useful to conceive it as a model at a behavioral level. The
focus of anticipated emotional reactions can be defined at the level of
behavioral outcomes or goal outcomes, but to fully explain goal-directed
behavior the MGB must be extended, as developed below.
Means-end analysis
“The origin of action—its efficient, not its final cause—is choice, and
that of choice is desire and reasoning with a view to an end.” Aristotle, c.
340 BC, Nicomachean Ethics, 1139a 31-2
PRE-VOLITIONAL PROCESSES 20
Goals play a central role in the explanation of many behaviors because
these behaviors are chosen as means to goal achievement (e.g., Gollwitzer &
Moskowitz, 1996). Yet, in attitude theory only rarely have behaviors been
studied in relation to the goals for which they are performed. The focus has
been restricted to specific behaviors in isolation from the broader context
which justify their performance (Eagly & Chaiken, 1998).
Vallacher and Wegner (1987) have suggested that actions may be
represented at different hierarchical levels, in terms of superordinate or
subordinate goals, and have found that people tend to define their actions
mostly in terms of higher levels of abstraction (the why aspects of an action).
Gollwitzer (1990) proposed a model of action phases, whereby the first stage
(predecisional stage) consists in the contemplation of different goals and the
setting of preferences among them (goal setting). The culmination of this stage
is the formation of a goal intention, which is initiated and executed in the
following two stages (pre-actional and actional, goal striving; see also
Bagozzi & Edwards, 1998). Other research (e.g., Deci & Ryan, 1991;
Locke & Latham, 1990) also shows that goals play a central role in
understanding behavioral intentions. Despite these findings, work on goals has
had limited impact on mainstream attitude research. The implicit assumption is
that goals represent distal determinants of behavior whose influence is fully
mediated by more proximal determinants of behaviors (cf. Eagly & Chaiken,
1993). Therefore, the analysis of goal related constructs is assumed to not be
useful to improve the prediction of behavioral intentions, once the proximal
determinants are taken into account. However, no relevant empirical data
support this mediational hypothesis. On the contrary, to the extent that a goal
can be realized in different ways through different behaviors, it is not
obvious that the cognitive determinants of a goal-directed behavior would be
sufficient to predict the volition to perform it. The distinction between goals
and behaviors, their simultaneous analysis, and the specification of how goals
translate into behavioral volitions may add to the prediction of these
volitions over and above their most proximal determinants.
In choosing a goal, two
variables have been identified as central, goal desirability and goal
feasibility (cf. Gollwitzer & Moskowitz, 1996). Actually, goal desirability
and goal feasibility, interpreted as desire and belief, are classical concepts
in the philosophy of action (Mele, 1997), dating back at least to Hume, and
rediscovered periodically every since. As we argued above, goal desirability
emphasizes the personal value which is attached to a certain goal outcome,
while at the same time neglecting the personal motivation to achieve that goal
outcome, which is central in philosophical analysis (e.g., Davis, 1984; Mele,
1995). Moreover, research within the goal tradition emphasizes the direct link
between goal intentions and behavior. In other words, the standard assumption
is that a goal is a direct organizer of actions.
To sum up, while research within the attitude tradition has usually
focused on the behavioral level alone, research within the goal tradition has
focused on the goal level alone. Rarely has an explicit interplay between goal
and behavioral levels been articulated. Yet, this seems to be a common
situation: when people behave, they often do so because they want to achieve a
goal and they have preferences and evaluations both for the behavior and the
goal. Expressions such as “I want to get a good degree [goal] but I do not
fancy studying hard [behavior]” make perfect sense in everyday conversation and
convey different evaluations and motivations at the goal and behavioral levels.
Whether a student will study hard depends on the balance between how much
he/she wants to achieve a good degree and how much he/she dislikes studying
hard. By focusing on one level alone, we would miss important aspects of the
decision making process.
The Extended Model of
Goal-directed Behavior
Building on the MGB, Perugini and Conner (2000) recently proposed the
Extended Model of Goal-directed Behavior (EMGB), depicted in Figure 2. As in
the MGB, the focus of the EMGB is on the pre-volitional stages of decision
making. Under the EMGB, however, the concept of desires is further developed,
and a distinction is drawn between goal (or outcome) and behavioral (or action)
desires. This distinction reflects a refinement in the conceptualization of
desires and their differences from intentions. Building on distinctions between
intrinsic and extrinsic desires made in philosophy (Mele, 1995), Perugini and
Conner (2000) proposed that both goal desires and behavioral desires play a
role in decision making concerning goal-directed actions. This follows from the
assumption that most relevant behaviors can be better understood in the light
of the interplay between the goal and behavioral levels. It is maintained that
the influence of a desire to achieve a certain goal will influence the desire
to perform a certain behavior that is subjectively felt to be instrumental for
goal attainment. As a result, the behavioral desire will be the most proximal
determinant of the intention to perform the behavior in question, and goal
desire will have an indirect effect on intentions through behavioral desire.
[Insert Figure 2 about here]
This distinction between goal and behavioral desires is consistent with
the previously described criteria differentiating desires from intentions. In
particular, the distinction between goal and behavioral desires accommodates
the notion that an intention has an action-content, whereas a desire can have
goal- or action- content. Furthermore, the notions that goal desires are different
from behavioral desires and have different roles in decision making allows us
to understand motivation and its manifestation at the goal and behavioral
levels of analysis. In this way, goal desires represent the wishes of the
decision maker as they guide further planning and elaboration concerning how to
fulfill desires. The “how” (i.e., behavioral) level in turn requires behavioral
desires for initiation, which resemble the concept of extrinsic desire, that
is, “...a desire for something for its believed conduciveness to something else
that one desires” (Mele, 1995, p. 391).
PRE-VOLITIONAL PROCESSES 23
Why two models?
The MGB and the EMGB are two models that can increase theoretical
understanding and, as we will show after, the empirical predictions of
pre-volitional processes. A question might be posed on the need for both
models. We believe that the best way to conceptualize them is to consider the
EMGB as providing an addition ladder over the MGB, which is therefore the basic
model. In other words, one way to compare and interpret the models is in terms
of the level of analysis. To the extent that one wants to emphasize both the
behavioral and goal aspects of decision making, the EMGB is the most
comprehensive model, because provides an additional ladder. In this context,
anticipated emotions are re-defined and anchored in terms of goals, as proposed
by Bagozzi, Baumgartner, and Pieters (1998) and initially incorporated in the
MGB (Perugini & Bagozzi, 2001). Quite a bit of research has focused on the
importance of goals in influencing action (for a review, see Gollwitzer and
Moskiwitz, 1996). We believe that attitudebased models can and will be enriched
by focusing on the more distal determinants of action, such as the desire to
achieve a given goal by means of some more specific behaviors. However, this
would imply a more detailed and richer analysis of both the goal and the
behaviors that can be functional to achieve it.
We acknowledge that practical considerations might prevent a researcher
from including both levels of analysis in a specific study. For instance, there
are some applied contexts in which the key question is to predict and
understand the behavior itself, rather than its distal determinants. Moreover,
the links between goals and behaviors are multi-determined: a given goal can be
achieved in multiple ways (i.e., with different behaviors) and a given behavior
can be functional to achieve different goals, both within and between persons.
Therefore, the simultaneous examination of both the goal and the behavioral
levels requires a simplification of both levels, which occasionally might not
be the best strategy given the specific research question. Indeed, there are
circumstances in which the theoretical interest of the researcher will focus
solely on a specific behavior that happens to be functional to achieve a number
of goals at the same time. In these circumstances, it might become too
complicated to enlarge the analysis to both levels simultaneously. Finally,
there also specific cases whereby the distinction between goal and behavior is
difficult to draw, and therefore the analysis of their interplay would not add
much. In all these cases, the MGB can be the best alternative.
In short, there are pros and
cons for using either model. As a general rule, when the focus and the interest
is on both goals and behaviors, the EMGB is the best choice, whereas when the
focus is, or must, be restricted to behavior only, the MGB is the best choice.
Empirical evidence
Distinction between desires and
intentions.
Besides the previously mentioned experimental evidence, correlational
evidence also supports a distinction between desires and intentions for actions
or goals. We located 13 studies where both desires and intentions were measured
(Bagozzi & Edwards, 1998; Bagozzi & Kimmel, 1995; Capozza, Cesco,
Dazzi, Voci, & Martines, 1999; Leone, Perugini, & Ercolani, 1999, 2002;
Perugini, 2002; Perugini & Bagozzi, 2002; Perugini & Conner, 2000). The
domains of application were varied, including bodyweight regulation, studying,
helping charities, and dieting. Multiple measures were available for each
construct (see Perugini & Conner, 2000, for typical examples of items). The
relation between desires and intentions was investigated using Confirmatory
Factor Analysis (CFA). The models tested formally the discriminant validity of
the constructs and provided unbiased (corrected for measurement error)
estimates of their correlation. The average correlation between the constructs
of desires and intentions over the 13 studies was 0.75 (raw correlation= 0.68),
with values ranging from 0.52 to 0.94. Formal tests of discriminant validity
showed that the hypothesis that desires and intentions are different constructs
cannot be rejected5 . Furthermore, it should be emphasized that these
correlations are likely to be inflated due to common method biases and that
they are upward corrected for measurement error. In sum, the estimated
correlations at the latent variable level suggest that discriminant validity
between observed measures is achieved, even after correcting for measurement
error and using a common method.
Comparison between MGB, EMGB, and TPB. In addition to theoretical
arguments supporting the MGB and the EMGB, it is also possible to provide
empirical evidence to support the predictive power of the models and to compare
them with the TPB. This empirical evidence has started to accumulate in a
series of studies (Perugini & Bagozzi, 2001; Perugini & Conner, 2000;
Leone, Perugini, & Ercolani, 2002; Taylor, Bagozzi, & Gaither, 2001).
In Table 2, we summarize a set of studies where all three models were tested.
The set include such varied goals and behaviors as studying efforts, weight
control, learning SPSS, helping charities, and keeping fit. Additional studies
are ongoing and include socializing, dental flossing, drinking, eating with
friends, and nutrition choices.
[Insert Table 2 about here]
In the first set of seven
studies, the TPB and the MGB were tested (five in Italy, two in the United
States), whereas in the remaining four studies, performed in the United
Kingdom, the EMGB was also tested. Considering first the five Italian and two
U.S. studies, the average prediction for the TPB was 32% of the variance for
intentions and 20% for behavior. These values are comparable to results
reported in previous meta-analytic reviews. The MGB produced a dramatic
improvement in predictive power over the TPB, with averages of 58% of variance
for desires, 58% for intentions, and 26% for behavior explained. Note that the
improvement is especially strong for pre-volitional and volitional constructs,
due to the main focus of the MGB on these aspects. On average, an additional
26% of the variance in intentions was gained by introducing the concept of
desires. One might also wish to compare the prediction of intentions under the
TPB with that of desires under the MGB, given that they are functionally
equivalent under the two theories: in both cases they are meant to represent
the outcome of a decision maker’s weighting of various reasons for acting. In
this case, the MGB explains 26% more variance in desires than the TPB does in
intentions. The EMGB improves further the predictive power of the MGB.
PRE-VOLITIONAL PROCESSES 26
Focusing on the average values of the second set of four studies, where
all three models were tested, the TPB explains 32%, the MGB 78%, and the EMGB
79% of the variance in intentions. Furthermore, the MGB explains 63% and the
EMGB 71% of the variance in behavioral desires. Again the differences in
predictive power are substantial, and both the MGB and the EMGB clearly
outperform the TPB. The EMGB shows a moderate improvement in the prediction of
behavioral desires, with an increase of 8% in explained variance. As argued
elsewhere (Perugini & Conner, 2001), it is fair to note that this is not
the ideal arena to test the TPB, especially because items in the questionnaires
are explicitly worded as functional to goals (e.g., “I intend to do X in order
to achieve Y” vs. “I intend to do X”). Nevertheless, the differences in
predictive power are so great as to suggest that the MGB and EMGB capture
essential determinants of decisions neglected by the TPB. It is important to
note, too, that these differences are equally great if we base our comparisons
on the results of recent meta-analytic reviews which included “traditional” TPB
studies.
A closer look at the estimates for structural paths specified by the
MGB (Table 3) shows interesting results. The average values for estimates,
which are based on a total sample of 1155 participants, suggest that all paths
are likely to play a significant role. However, it can be seen that which
specific path is significant varies considerably depending on the study. For
instance, attitudes show a significant path on desires in seven of the nine
studies, whereas subjective norms reveal it in five studies. Never is it the
case that all predictors are significant in the same study. However, which
specific construct plays a more important role varies among studies, and this therefore
suggests the importance of considering them all. In other words, the
antecedents function in a compensatory way and do so differentially, depending
on the context.
Similar to expectations for the predictors of intentions in the TPB,
there is no claim that all predictors of desires under the MGB should always be
significant. But of course the implicit expectation is that a considerable
portion of variance should be explained by the set of predictors, leaving it an
empirical matter which predictor should be significant in any particular study.
Note that, in 8 of the 10 studies, either positive or negative anticipated
emotions have significant influences on desires, and in one study both are
significant. Past behavior also plays an important role in predicting both
desires and intentions. This result is in line with recent emphasis on
automatic processes in decision making and behavior. The influence of desires
on intentions is always strong, but never such that one could claim that they
are indistinguishable constructs, even after correcting for measurement error.
[Insert Table 3 about here]
Likewise, the values of the structural paths specified by the EMGB
(Table 4) show that all variables play an important role. The introduction of
goal desires proves important, as the construct always significantly predicts
behavioral desires. Note, however, that the measures of goal and behavioral
desires achieve discriminant validity, even after correcting for measurement
error. These results support the view that the interplay between goal and
behavioral levels of analysis represents an important element to understand the
decision making process. Note that, although anticipated emotions have a significant
impact on behavioral desires in 3 out of 4 studies, their average impact is
substantially lower than that found under the MGB. It is possible that the
introduction of goal desires reduces the impact of anticipated emotions on
behavioral desires, as both sets of constructs have goals as their referents.
As for the MGB, past behavior shows a substantial impact on both behavioral
desires and intentions. Finally note that, considering both the MGB and the
EMGB, the impact of perceived behavioral control on desires is moderate but
often smaller in magnitude than the path from past behavior to desires.
[Insert Table 4 about here]
Conclusions
The MGB and EMGB provide a fuller understanding of decision making than
the TPB. On the face of it, it seems that the advantages of the MGB and EMGB
come at the cost of loss of parsimony. However, there is a sense in which the
MGB and EMGB are more parsimonious than the TPB. If we focus on the proximal
determinants of intentions, we see that the MGB and EMGB actually specify fewer
direct antecedents to intentions than the TPB. More importantly, it should be
pointed-out that the theories are based on fundamentally different theoretical
processes. The TPB assumes that intentions summarize the effects of attitudes,
subjective norms, and perceived behavioral control and that these antecedents
each provide motivational impetus for intending to act. The processes are
deterministic, and it is left to empirical research to ascertain which of the
antecedents are operative in any particular setting. By contrast, under the MGB
and EMGB the antecedents are regarded as reasons for acting that do not, in and
of themselves, contain motivations to act. Rather, a decision maker must
personally decide and accept these as inner, private concerns and experience
their meaning as a desire to act. Desire, then, introduces an element of
self-regulation into human behavior, an element missing from the TPB (see also
Orbell’s chapter on self-regulation in this book). Desire transforms the
reasons for acting into intentions and is the proximal cause of intentions.
PRE-VOLITIONAL PROCESSES 29
It remains an open question
whether other reasons for acting influence intentions and action. Under the MGB
and EMGB, as noted above, we acknowledge that automatic processes can have
direct effects on action. It has been shown that implicit evaluations can
trigger behavior automatically. However, it might be argued that the power for
automatic activation of action resides also in learned motives or desires that
become triggered or primed in the proper situation. That is, it can be
hypothesized that alongside the automatic activation effect on behavior due to
the triggering of an implicit evaluation, implicit desires can be automatically
triggered as well. We have argued extensively and provided empirical evidence
that desires are broader than evaluations (i.e., attitudes) and represent the
integration of different reasons to act into a personal motivation to do so.
Hence, they are more important than attitudes in determining behavior via
intention. It might be argued that desires are more important than attitudes
also at an implicit or automatic level. This would imply that people have not
only associative networks organized in terms of valence (e.g., Greenwald et
al., 2002), but also in terms of wishes. In other words, it looks reasonable
that people create associations not only between objects and evaluations, but
also between objects and desires or wishes. The activation by proper cues of
these latter associations could directly lead to action bypassing intentions.
Another key related issue concerns the interplay between implicit and
explicit determinants of action. The two traditions have developed largely in
isolation and few attempts have been made to develop a comprehensive framework.
Wilson, Lindsey, and Schooler (2000) have recently proposed a model of dual
attitudes, defined as different evaluations, implicit and explicit, of the same
attitude object. They suggest the co-existence in memory of implicit and
explicit attitudes toward the same attitude object. In this framework, implicit
attitudes are assumed to direct behavior that people do not monitor consciously
or that they do not see as an expression of their attitude, whereas explicit
attitudes tend to predict controlled behaviours or behaviours that they see as
expressive of their attitudes. The empirical evidence supporting these claims
comes mainly from research on prejudice and stereotyping (e.g., Fazio, Jackson,
Dunton & Williams, 1995; see also Vargas’s chapter in this book). Despite
the useful framework provided by Wilson and colleagues, there are still
important questions that are unanswered. One of these questions concern the
interplay between implicit and explicit attitudes. The theoretical elaboration
of Wilson and colleagues is focused only on cases of conflicts between implicit
and explicit attitudes. But, what happens when implicit and explicit attitudes
are congruent? Are implicit attitudes interacting with explicit attitudes in
affecting behavior? Is the influence of implicit attitudes mediated, at least
partly, by deliberative intentions or by desires? These and similar questions
represent an important avenue for future investigations. Both the MGB and the
EMGB might represent a comprehensive theoretical framework that could be
expanded by incorporating implicit determinants of action and might ultimately
provide a common ground for both traditions.
The TPB, MGB, and EMGB are basically psychological explanations of
action and accommodate social processes only through the impact of subjective
norms. Bagozzi (2000) and Bagozzi and Lee (2002) recently reconceptualized
intentions to apply in social or group situations. Heretofore, psychologists
have studied what might be called personal intentions to perform an individual
act (e.g., “I intend to read a novel this evening”). A personal intention is a
“conscious plan to exert effort to carry out a behavior” (Eagly & Chaiken,
1993, p. 168) by oneself, where the behavior is the performance of an
individual action. There are two types of social intentions found frequently in
group situations. One is a personal intention to perform one’s part of a group
action (e.g., “I intend to play bridge with my friends on Thursday evening”). A
second is a shared intention to engage in a group act (e.g., “We intend to have
a vacation in the Canadian Rockies this summer”). Under a shared intention, a
person plans to participate in a joint activity, but he/she conceives it, not
so much as an individual performing a personal act that contribute to a group
performance, but rather as a group action where one is a member of the group.
Under a personal intention to perform a group act, the person thinks of a group
activity in an atomistic sense such that members of the group, and especially
the self, are distinct entities who come together but act individually to
contribute to the group activity. Under a shared intention, in contrast, the
person thinks of a group activity holistically, such that one sees the self as
part of a social representation (e.g., a family, club, team, work
organization), and it is the group that acts.
Bagozzi and Lee (2002)
differentiated between three social reasons for acting as explanations of
social intentions: compliance (e.g., interpersonal pressure), internalization
(e.g., group norms), and social identity (i.e., cognitive self-awareness of
membership in a group, affective commitment to the group, affective commitment
to the group, and collective selfesteem). This has been tested in the context
of the MGB as applied to friendship groups that were organized around ownership
of Harley Davidson motorcycles (Bagozzi & Dholakia, 2002).
Thus, the MGB and EMGB can be expanded to explain social behavior by
reconceptualizing individual intentions to accommodate social intentions and
introducing compliance, internalization, and social identity processes as
additional antecedents of desire. Other antecedents or reasons for acting might
be relevant to consider, depending on the particular action and person and
situation in which the action is performed. For example, Bagozzi and Lee (2002)
found that culture moderates the effects of reasons for acting on intentions
with social identity more important in group-or interdependent-based cultures
and group norms more salient in individual-or independent-based cultures. It is
important to stress, however, that desire is the proximal determinant of
intentions, and additional reasons for acting will be translated through
desire, if they have significance in decision making. In conclusion, we believe
that researchers should take into considerations both deliberative and
automatic processes in decision making. An approach focused exclusively on the
automatic links between attitudes and behavior, which seems very fashionable
these days, does not provide a theoretically and pragmatically superior
alternative. An approach focused only on the deliberative decision making
processes would exclude important theoretical aspects and neglect a key direct
route to action whereby explicit intentions and volitions are bypassed. More
research is needed into the conditions governing the operation of automatic and
deliberative processes, including inquiry into when one or the other functions
or when both are at work.
The MGB and the EMGB provide an alternative conceptualization of
decision making processes developed within the deliberative camp but that tries
to accommodate also automatic processes. The main focus of both models is on
pre-volitional processes, yet they can be easily integrated with approaches
that focus on post-volitional and pre-actional processes. By their very nature,
both models are open to improvements and extensions. The data collected so far
are sufficient to claim that the MGB and the EMGB deserve closer scrutiny and
investigation and that they are real alternatives to the TPB. Future research
should aim at testing the two models in an extensive range of domains and at
refining some of the mechanisms that underlie them.
ACKNOWLEDGMENTS
We wish to
thank Geoff Haddock and an anonymous reviewer for useful comments and
suggestions.
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PRE-VOLITIONAL PROCESSES 42
FOOTNOTES
1 It is outside the scope of
this chapter to embark into a systematic analysis of all studies conducted on
automaticity. The selectivity of our review is exclusively done for purposes of
exemplification. However, we believe that by analyzing three among the most
famous and widely cited examples of “automaticity in action”, general
considerations can still be reasonably made.
2 The three studies have been
cited a total of 184 times by other published works (August 2002).
3 One exception is given by the model of action phases (Heckhausen
& Gollwitzer, 1987; Gollwizter, 1996). The first stage of this model
(predecisional stage) consists of the contemplation of different wishes and
desires and the setting of preferences among them. The culmination of this
stage is the formation of a goal intention, which is initiated and executed in
the following two stages (pre-actional and actional). However, Gollwitzer does
not consider extensively how these goal intentions come about (e.g., on the
basis of which criteria a goal is chosen) but rather focuses on subsequent
action phases.
4 Obviously there are
circumstances where it might be a reasonable approximation to assume that a
certain end state is desirable. Yet, strictly speaking, even in extreme cases
this would generally be a matter of interpretation. Most people would agree
that it is more desirable to be alive than to die, or to be rich than to be
poor, yet some individuals prefer to die instead of live (euthanasia,
martyrdom) or to choose poverty rather than wealth (ascetics, religious
people).
5 At least three procedures can
be used to test the discriminant validity of two constructs using CFA. One
approach is to inspect the confidence interval of the estimated correlation
between the latent constructs. If the confidence interval, built by considering
± 2 standard errors from the point-estimate, does not include 1, then the
constructs are discriminated. A second procedure is to compare two models, the
first with the observed variables loading on two correlated factors and the
second with the variables loading on a single overall factor. A third
procedure, which perhaps is superior to the first two, is to compare two
models, the first with the correlation between latent constructs set free and
the second with the correlation fixed to unity. If the latent variables are not
significantly different, one cannot reject the hypothesis that the two
constructs are the same. Hence, a significant difference is needed to provide
evidence of discriminant validity.
PRE-VOLITIONAL PROCESSES 44
Table 1. Variance explained in behavior in the experiments of Bargh,
Chen & Burrows (1996), Chartrand & Bargh (1999), and Dijksterhuis &
Van Knippenberg (1998).
Study DV Value df R r2
Bargh, Chen, & Burrow (1996) Exp 1 (Rudeness) Counting of rude
behaviora % 73.5 vs. 26.5 1 .36 .13 Exp. 2 (Elderly people) a) Walking speed t
2.86 28 .48 .23 b) Walking speed t 2.16 28 .38 .14 Exp. 3 (African American)
Hostility rating (by coders) F 6.95 39 .39 .15 Chartrand & Bargh (1999) Exp
1 (mimicry between strangers) 1) Facial expression (by coders) F 20.31 34 .61
.37 2) Face rubbing F 5.71 34 .38 .14 3) Foot shaking F 3.76 34 .32 .10 4)
Smiling F 4.16 34 .33 .11 Exp 2 (adaptive function) 1) Liking F 5.55 70 .27 .07
2) Smoothness F 4.08 70 .23 .06 Exp 3 (individual differences) For high
perspective-takers 1) Combined face rubbing and foot shaking F 3.85 48 .27 .07
Dijksterhuis & Van Knippenberg (1998) Exp. 1 (Professors) 1) Correct
answers (Prof. vs. Secret.) F 10.45 57 .39 .15 2) (Prof. vs. No-prime) F 5.84
57 .30 .09 Exp. 2 (Length of priming) 1) Correct answers (2 min vs. No-prime) F
4.83 55 .28 .08 2) (9 min vs. No-prime) F 16.36 55 .48 .23 Exp. 3 (Soccer
hooligans) 1) Correct answers (2 min vs. No-prime) F 1.35 92 .12 .01 2) (9 min
vs. No-prime) F 10.58 92 .32 .10 Exp. 4 (Direction of prime) Correct answers F
7.12 39 .39 .15 Average .35 .13
Notes. a= The primary dependent variable of this experiment (number of
seconds the participants waited before interrupting the experimenter) could not
be used to calculate the variance because the authors do not report the
t-values for pairwise comparisons. We used the secondary dependent variable
(percentage of participants in each priming condition who interrupted at all)
that could be approximately inferred from Figure 1.
PRE-VOLITIONAL PROCESSES 45
Table 2. Summary of predictive power of TPB, MGB, and EMGB STUDY TPB
MGB EMGB N Goal Behavior R2 Int. R2 Beh. R2 Des. R2 Int. R2 Beh. R2 Des. R2
Int. Perugini & Bagozzi (2001) 108 Weight control Dieting .34 .19 .54 .74
.25 na na Exercising .58 .38 .72 .78 .46 na na 122 Studying Free choice .34 .15
.49 .53 .24 na na Leone, Perugini, & Ercolani (2002) 102 Learning SPSS
Handbook .37 .18 .52 .58 .27 na na Practice .24 .16 .41 .38 .27 na na Bagozzi
& Dholakia (2002) 154 Group participation Riding, Shopping, Socializing .12
.21 .80 .64 .22 na na 255 Group participation Riding, Shopping, Socializing .23
.14 .58 .41 .14 na na Average .32 .20 .58 .58 .26 - - Perugini & Conner
(2000) 104 Weight/Studying Free choice .30 na .46 .74 na .62 .76 Perugini
(2002) 107 Keeping fit Free choice .37 na .69 .79 na .79 .80 101 Look after
health Free choice .31 na .66 .81 na .70 .82 Perugini & Bagozzi (2002) 102
Helping charity Free choice .28 na .72 .79 na .74 .79 Average .32 - .63 .78 -
.71 .79 Total Average .35 .21 .58 .68 .30 .71 .79 Notes. Int=Intention,
Beh=Behavior, Des=Desire; na=not available.
PRE-VOLITIONAL PROCESSES 46
PB1 PB2 LPE1 LPE2 PC P1 P2 PB3 BD1 BD2 Average PAE → Desires .28* -.14
.11 .35* .47* -.01 -.05 -.05 .23** .28*** .15 NAE → Desires .12 .32* .12 .04
.08 .14 .35* .39* .10* .01 .17 Attitudes → Desires .17 .41* .39* .01 .13 .49*
.20* .19* .13* .24*** .24 Subjective Norms → Desires .24* .16* .15 .17 .14 .07
.26* .03 .24*** .11* .16 PBC → Desires -.08a, .61b .37* .19* .21* .34* -.11 .08
.23* .05 .07 .18 Past behavior → Desires .24* .24* .12c .29*c .10 .42* .39*
.51* na na .31 Desires → Intentions .77* .66* .71* .60* .85* .62* .62* .76*
.78*** .78*** .72 Past behavior → Intentions .16* .14 .12c .04c .03 .34* .35*
.17 na na .17
Table 3. Summary of structural paths of MGB
|
|||||||||||
Average
|
|||||||||||
PAE → Behavioral desires
|
|||||||||||
NAE → Behavioral desires
|
|||||||||||
Attitudes → Behavioral desires
|
|||||||||||
Subjective Norms → Desires
|
|||||||||||
PBC → Desires
|
|||||||||||
Past behavior → Desires
|
|||||||||||
Behavioral desires → Intentions
|
|||||||||||
Past behavior → Intentions
|
|||||||||||
Notes. PAE= Positive anticipated emotions;
NAE=Negative anticipated emotions; PBC=Perceived behavioral control.
PB1=Perugini & Bagozzi, 2001, Weight control; PB2=Perugini & Bagozzi,
2001, Studying; LPE1=Leone, Perugini & Ercolani, 2002, Learning SPSS,
Handbook; LPE2=Leone, Perugini & Ercolani, 2002, Learning SPSS, Practice;
PC=Perugini & Conner, 2000, Weight/Studying; P1=Perugini, 2002, Keeping
fit; P2=Perugini, 2002, Look after health; PB3=Perugini & Bagozzi, 2002,
Helping charity; BD1=Bagozzi & Dholakia, 2002, Study 1; BD2 = Bagozzi
& Dholakia, Study 2. a= Dieting; b= Exercising; c= Recency
|
PRE-VOLITIONAL PROCESSES 47
Table 4. Summary of structural paths of EMGB
|
|||||
PC
|
P1
|
P2
|
PB3
|
Average
|
|
Goal desires → Behavioral desires
|
.52*
|
.44*
|
.28*
|
.27*
|
.38
|
PAE → Behavioral desires
|
.38*
|
-.04
|
-.13
|
-.10
|
.03
|
NAE → Behavioral desires
|
-.28
|
-.03
|
.24*
|
.25*
|
.04
|
Attitudes → Behavioral desires
|
.17*
|
.44*
|
.15
|
.15
|
.23
|
Subjective Norms → Behavioral desires
|
.13
|
.07
|
.25*
|
.03
|
.12
|
PBC → Behavioral desires
|
.28*
|
-.07
|
.04
|
.17*
|
.11
|
Past behavior → Behavioral desires
|
.12
|
.26*
|
.34*
|
.41*
|
.28
|
Behavioral desires → Intentions
|
.85*
|
.64*
|
.63*
|
.76*
|
.72
|
Past behavior → Intentions
|
.03
|
.32*
|
.34*
|
.18
|
.22
|
Notes. PAE= Positive anticipated emotions;
NAE=Negative anticipated emotions; PBC=Perceived behavioral control.
PC=Perugini & Conner, 2001, Weight/Studying; P1=Perugini, 2002, Keeping
fit; P2=Perugini, 2002, Look after health; PB3=Perugini & Bagozzi, 2002,
Helping charity.
|
Figure Captions
Figure 1. The Model of Goal-directed Behavior.
Attitude Subjective norms Intention Perceived behavioral control Past
Behavior Positive anticipated emotions Negative anticipated emotions Behavioral
desire Affective processes Motivational processes Automatic processes
Figure 2. The Extended Model of Goal-directed Behavior.
PRE-VOLITIONAL PROCESSES 50
Attitude Subjective norms Intention Perceived behavioral control Past
Behavior Positive anticipated emotions Negative anticipated emotions Behavioral
desire Affective processes Motivational processes Automatic processes Goal
desire Means/end processes
.
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